RETURNS

Returns & Right of Withdrawal

This page will explain how to cancel an order, withdraw from a purchase and return a product.

Contents
  1. 1Cancelling an order
  2. 2Right of withdrawal
  3. 3Exceptions for cosmetic products
  4. 4How to return a product
  5. 5Refunds
  6. 6Damaged or incorrect items
  7. •Contact

1.Cancelling an order

[To be completed] Until when and how an order can be cancelled.

2.Right of withdrawal

[To be completed] Withdrawal period, how to notify the seller and the model withdrawal form.

3.Exceptions for cosmetic products

[To be completed] Conditions that apply to sealed products once opened.

4.How to return a product

[To be completed] Return address, steps and who bears the return shipping cost.

5.Refunds

[To be completed] Refund method and timing.

6.Damaged or incorrect items

[To be completed] What to do if an item arrives damaged or is not what you ordered.

Contact

[To be completed] Company name, registered address, registration number, e-mail address and telephone number of the seller.

This document is for information purposes and may be updated from time to time. The current version is the one published on this page.